Building powerful communities.
Hi, I’m Magda — customer success and relations manager, experience and engagement specialist with a strong background in project and team management. I love creating communities that make an impact and tuning them to perform their best.
Let me tell you what I can
analyze KPIs with confidence and understand the balance between quality and quantity
challenge the status quo, look for improvements and work on implementing them
overcome challenges, handle conflicts and make decisions with confidence
see the value in knowledge-sharing, inspire others to grow, and build positive team spirit
Check out my previous work
Rather than continuing to tell you what I can do, why not take a look for yourself? I’m proud of all the projects I've led, but let's see the most recent ones. I believe the success I’ve managed to cultivate speaks for itself.
Work Approach
Love people, use things.
The opposite never works.
I believe that to scale a community up, in general, is first and foremost to inspire and empower its members — obviously not letting them roam free, so to speak, but giving them the right ideas, tools, training, and support, so they can do what we need them to in the best and smoothest way possible.